Session 6 — 1:1s, Feedback & Reviewing

Lunch & Learn series on From Code to Team (Second Edition), Chapter 6. 20 minutes: a story before the first slide (under 4), 12 talk, 4 discussion. Verbatim script; timing marks are the running clock. Slide numbers match the deck.

Room: mixed — leads, aspiring leads, and engineers who never intend to lead. Everyone in this room has a weekly 1:1 on their calendar. Most are being run wrong from one side or the other.


Before the first slide — the story 0:00

Told with the title slide up and nothing else. Under 4 minutes. Not on any slide. Presenter's voice; swap in your own, keep the shape.

Imagine you are 9, and you are sitting at a piano, and you have not been allowed to touch it for 11 minutes.

Tuesday, 4 pm, a front room that smells of furniture polish. My son's piano teacher — a lovely woman, genuinely — is talking. She is explaining the piece. She is explaining what the composer intended. She is explaining what went wrong last week and what she would like to hear this week and, at one point, what she heard at a concert on Saturday. My son is on the stool with his hands in his lap, and I am on the sofa behind him, and I watch him look at the keys, then at her, then at the keys.

Eleven minutes. Then he plays for 4. Then she talks about what he played for the remaining 15. Then we go home.

In the car he says, "Dad, is the lesson hers or mine?"

I did not have an answer. And the honest reason I did not have an answer is that I had run about 200 meetings that year that looked exactly like that lesson — a person who was supposed to own the half-hour, sitting with their hands in their lap, while the person who was supposed to be listening filled the room. I had done it that week. I had probably done it that morning.

So I did a thing I am slightly embarrassed by. I asked the teacher if I could suggest something. And the next Tuesday, she tried it. She sat down, she said, "What do you want to work on today?" — and then she sat on her hands. Literally. Hands under her thighs on the piano bench.

The silence was awful. Five seconds. Eight. I was counting. My son looked at her, looked at the keys, and then said the first real sentence I had heard him say about the piano in a year: "I can't do the bit where the hands cross over, and I've been pretending I can."

He had been pretending for 3 weeks. Eleven minutes of explanation a lesson had not found it. Eight seconds of a teacher sitting on her hands had. And what she did next was the second thing I have kept: she did not explain the crossover. She said, "Show me," and let him get it wrong 3 times, and asked one question — "which hand is late?" — and let him find it.

He plays well now. Better than that, he tells her what he cannot do, before she asks, because he learned that the lesson is his and that the silence is not a test.

That is what today is about. Every one of you has a half-hour on the calendar every week that is supposed to belong to the other person — and the single hardest skill in it is sitting on your hands for 8 seconds.

Slide 1 — Title 3:30

Seattle, early 2024, 18 minutes into a 30-minute 1:1 I thought was going well. I had walked through the sprint risk, the peer-team escalation, the design review I wanted them to chair, and the feedback I had been carrying since Friday. The shared doc was open, and every line in it was mine. The engineer had said maybe 12 words.

At minute 19, they looked at the doc and said, quietly: "Is this still my 1:1?"

They were right. I had turned the highest-leverage half-hour on my calendar into a private stand-up with better lighting.