The 90-second pitch

What it is: Fixly is a single-tenant, web-based property-maintenance operations platform (fixyhq.com) that lets a property-management company run its entire repair-and-maintenance workflow — from tenant issue report through contractor dispatch, on-site work, invoicing, and reporting — in one place, replacing the usual patchwork of email threads, spreadsheets, and phone calls.

Who uses it (three personas):

• Property Managers — log work orders, track jobs across a property portfolio, communicate with tenants and contractors.
• Contractors — receive dispatched jobs, upload photos/notes, mark work complete.
• Admins — manage users, properties, contractor rosters, settings, and reporting.

Core capabilities:

1. Work Orders — create, assign, schedule, and track repair jobs against specific properties, with attachments, status, and audit history.
2. AI-assisted intake — Anthropic-powered work-order drafting that turns a rough tenant description into a structured, dispatchable ticket.
3. Property & Contractor CRM — properties, customers, and a contractor directory with skills/coverage matching.
4. Dispatch board — operational view for assigning jobs to the right contractor.
5. Reports & admin — portfolio-level operational reporting plus role-based user/system administration.

Tech underneath: Next.js 16 + NextAuth, Prisma 7 on Postgres, R2 for file uploads, deployed via self-hosted GH Actions to sharp-dev.fixyhq.com; secrets in 1Password, transactional email via internal SMTP.

One-liner: "Fixly is the operating system for a property-maintenance business — from the tenant's report to the contractor's invoice, in one workflow."

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Screen Recording