This plan follows an iterative approach—you don't need to tackle all the details simultaneously. Like peeling an onion, you can gradually uncover deeper layers until you reach the core of each item. Repeating this plan every 90 days allows you to explore each element in greater depth progressively.

Discovery Week 1-3

1. People
   1. Identify and engage key technology and business stakeholders
   2. Interview and record learning
   3. Understand and document key challenges, pain points, and opportunities
2. Process
   1. Review current state operational “Run the business” processes
   2. Review current state workflow processes
   3. Review current “Run” processes
   4. Develop an understanding of business product offerings
   5. Review operational reporting
3. Technology
   1. Familiarization with current state technology footprints: platform, infrastructure, applications, etc
   2. Review and understand Risk profiles, forward schedule of change, capacity & SLAs
   3. Review ALP’s architectural documentation, interview Solution Designers

Analysis Week 4-6

1. People
   1. Develop stakeholder matrixes
   2. Determine gaps/areas for improvement
   3. Develop RACI’s
   4. Develop plans for group communities, communications, and engagement strategies.
2. Process
   1. Develop a Current state comparison matrix for key operational and business processes.
   2. Determine Regional process compliance
   3. Review against good/recognized practice
   4. Collate current state maturity assessment
   5. Understand gaps in reporting quality & stakeholder representation
3. Technology
   1. Develop a framework for current state technology assessments
   2. Work with asset SME’s to identify key risk areas and develop opportunity documents
   3. Determine quick-win opportunity areas

Consultation Week 7-9

1. Determine the relative priority of findings in the Discovery and Improvement Phases.
2. Develop, syndicate, and obtain endorsement for improvement plans from key stakeholders.
3. Develop timelines and work breakdown structure for improvement implementation.
4. Agree Key Performance Indicators for business and leadership team
5. Syndicate and obtain endorsement for key stakeholder matrix

Improvement Week 10-12

1. Implement improvement plans
2. Transition to Continual Service improvement